Website Privacy Policy

This Website Privacy Policy (“policy”) describes the types of personal information we may collect about you in the context of your use of *.softwareplant.com (the “site”), the purposes for which we use the information, and the circumstances in which we may share such information. As used throughout this policy, the term “SoftwarePlant,” “we”, “our” or “us” refers to SoftwarePlant spółka z ograniczoną odpowiedzialnością sp.k.

When you visit the site, we collect certain personal information about you. As used in this policy, “personal information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, to you or your household.

COLLECTION OF PERSONAL INFORMATION

The categories below describe the personal information we might collect about you and the sources from which we might collect those categories of personal information.

  • Personal Identifiers
    Description:  email address, name, surname, telephone number, company name, country of residence
    Sources:   You
  • Device and Online Identifiers
    Description: IP address; session ID (session start time)
    Sources:  You; devices associated with you; third-party information providers
  • Internet, Browser, and Network Activity
    Description:  clickstream/online website tracking information; data related to user activity, e.g., browser visits, page views, visits, and unique visitors data; and cookies or other similar technologies
    Sources:  You; devices associated with you; third-party information providers
  • Location Data
    Description: Region, country, and city
    Sources:  You; devices associated with you; third-party information providers

It is not our policy to intentionally collect any sensitive personal information.

We understand the importance of protecting children’s privacy. Our website and services are not designed for, or intentionally targeted at, children. It is not our policy to intentionally collect or store information about children.

USE OF PERSONAL INFORMATION

We may use your information for the following purposes:

  • Providing information to you upon your consent or request: We use the e-mail, telephone number you provide through the site to deliver our services: Demo of our products, Training, Pricing information, Support assistance, Webinars, e-mails with promotional offers.
  • Improving the site: We use your device and online identifiers, information about your internet, browser, and network activity, and location data to measure technical site performance.
  • Marketing: We use information about your internet, browser, and network activity for marketing purposes.
  • Operating the site: We use your IP address, location data, and internet, browser, and network activity to enable our site metrics for site administration and management purposes.

SHARING OF PERSONAL INFORMATION WITH OTHER ENTITIES

We may share personal information about you with other entities, including entities that provide services to us. We do not disclose your personal information collected through the site to other entities, except as described in this policy.

We may share your information with the following types of entities:

  • Service providers: We engage service providers to assist us with operating the site. These service providers analyze information about our site and your use of the site. Information disclosed for these purposes may include device and online identifiers, information about your internet, browser, and network activity, and location data.
  • Other entities related to legal process and emergency situations: We may disclose personal information to third parties as permitted by, or to comply with, applicable laws and regulations. Examples include responding to a subpoena or similar legal process, protecting against fraud and cooperating with law enforcement or regulatory authorities.  Information disclosed for these purposes may include device and online identifiers, information about your internet, browser, and network activity, and location data.

Applicable law requires that we identify the categories of personal information we share for business purposes. We disclose the following categories of personal information for business purposes: Personal identifiers, device and online identifiers, information about your internet, browser, and network activity, and location data.

INFORMATION SECURITY: HOW WE PROTECT YOUR PRIVACY

SoftwarePlant is committed to protecting the privacy and confidentiality of your personal information. We limit access to your personal information to authorized SoftwarePlant employees or agents and the third parties described above in Sharing of Personal Information With Other Entities. We also maintain physical, electronic and procedural safeguards to protect the information against loss, misuse, damage or modification and unauthorized access or disclosure.

We use a range of physical, electronic and managerial measures to ensure that we keep your personal information secure, accurate and up to date. These measures include:

  • education and training of relevant staff to ensure they are aware of our privacy obligations when handling personal information
  • administrative and technical controls to restrict access to personal information on a ‘need to know’ basis
  • technological security measures, including firewalls, encryption and anti-virus software
  • physical security measures, such as staff security passes to access our premises. 

Although we use appropriate security measures once we have received your personal information, the transmission of data over the internet (including by e-mail) is never completely secure.  We endeavor to protect personal information, but we cannot guarantee the security of data transmitted to us or by us.

COOKIES AND SIMILAR TECHNOLOGIES

SoftwarePlant uses cookies and similar technologies for several purposes, depending on the context or product.”Cookies” are small text files that may be placed on your Web browser when you visit our Web sites or when you view advertisements we have placed on other Web sites. For more information about cookies, how our Web sites use them, and your options with respect to their use, please see our Cookies policy.

SoftwarePlant may make available on this Web site third party applications such as content linking or sharing facilities. Information collected by providers of such applications is governed by their privacy policies.

The site is not currently configured to respond to “do not track” signals or similar mechanisms.

HOW LONG DO WE KEEP YOUR INFORMATION?

We will hold your personal information on our systems for the longest of the following periods: (i) as long as is necessary for the relevant activity or services; (ii) any retention period that is required by law; (iii) the end of the period in which litigation or investigations might arise in respect of the services.

You have various rights in relation to your personal information. In particular, you have a right to:

  • obtain confirmation that we are processing your personal information and request a copy of the personal information we hold about you
  • ask that we update the personal information we hold about you, or correct such personal information that you think is incorrect or incomplete
  • ask that we delete personal information that we hold about you, or restrict the way in which we use such personal information
  • object to our processing of your personal information.

To exercise any of your rights, or if you have any other questions about our use of your personal information, please contact us via e-mail: data.protection(at)softwareplant.com

RIGHT TO COMPLAIN

If you are unhappy with the way we have handled your personal information or any privacy query or request that you have raised with us, you have a right to complain to the EU Data Protection Authority (“DPA”) in your jurisdiction. If you would like to be directed to the appropriate DPA, please contact us via e-mail: data.protection(at)softwareplant.com

CHANGES TO POLICY

This policy provides a general statement of the ways in which SoftwarePlant protects your personal information when you access and use the site. You may, however, in connection with specific products or services offered by SoftwarePlant, be provided with separate privacy policies or notices that describe the privacy practices associated with your use of those products or services. This policy may be changed from time to time to reflect changes in our practices concerning the collection and use of personal information related to your use of the site. If we make material changes to this policy, we will let you know by appropriate means, such as posting the revised copy on this page with a new effective date. The revised policy will be effective immediately upon posting to our Web site.

This version 1 of the policy is effective August 1, 2020.